dhoomketu.net.in

Saw good number of articles on YOU telecom, so thought of sharing my experience too.

Mine is with TATA INDICOM.

I feel like they have recruited some +2 passed kids for there customer support center

Case1: (~37 calls)
I asked them to change the user info; it was in the name of my roommate. I wanted the bill in my name so that I can get it reimbursed from office. It took my some 37 calls to there call center to get name right at least on bills
On account info the name is still old & there engineer call me by old name only.

Case2: (~13 calls)
ICMP was not working one day; I called up & told them.